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Bhubaneswar: XIMB-XUB organised its first business conclave for the academic year 2018-19 titled ‘Building trust for organisational growth’ at the Xavier Institute of Management, Bhubaneswar, Saturday.
This business conclave facilitated the congregation of scholars and practitioners for their contribution toward the importance of building trust and how it stimulates needed to accelerate growth regardless of the prevailing economic climate.
According to Amit Basu (ED (RS), ER, IOCL), the first speaker of the day, talented people and values promote organisational growth via trust amongst themselves. He also emphasised the need for congruency amongst the team leaders at an instance of disapproval. Basu ended his speech by stating, “Trust is going to be the new leadership mantra in the days to come”.
Speaking on the occasion, AC Ghosh (CGM (HR), ER, IOCL), stated the importance of customer feedback in building trust in any organisation. Ghosh also opined that grievance redressal helps in building trust and relationship, and also adds value to the customer. “This 5 letter word will become the base of management and the new management mantra”, he added.
Basant Kumar Thakur, NALCO, HR director, advised the future managers in the audience to have respect for each other as well as the employees, for optimum results for the organisation. He emphasised the importance of employees in any organization and stated that the HR policies should always have the goodwill of employees as their priority. “Trust is the lifeline and catalyst of any organizational relationship,” Thakhur remined.
Other speakers at the conclave included Sebastian Joseph, NTPC HR general manager, and . Amar KJR Nayak, XIMB professor. This was followed by an interactive QnA session and panel discussion, with the students.